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    OUR INN

    Guest rooms
    46 rooms
    Facilities and services
    Tea lounge, bar, izakaya, karaoke room, multi-purpose rooms, conference hall, large bathrooms, outdoor baths, gift shop, vending machines, swimming pool (summer only), rental bikes, Pick-up and drop-off services, wake-up call, rental wheelchairs, rental coloured yukata (cotton kimono) 500 JPY
    Check-in / Check-out
    3:00 pm (until 8:00 pm) / 10:00 am
    Car park
    150 spaces (first-come, first-serve)
    Pick-up and drop-off service
    Let us know your arrival/departure time at JR Semi Onsen Station, and we will pick you up or drop you off. With prior booking by phone (at least 24 hours before your arrival), we will pick you up or drop you off at Shinjo Station (one service each per day, departing Shinjo Station at 2:30 pm / Kansyokan at 9:30 am). We can also arrange a transfer service depending on the departure area and number of guests. For further information, please contact us.
    Credit cards accepted
    JCB, VISA, Master, AMEX, UC, DC, NICOS, Diners Club, UnionPay and debit cards.
    Electronic money accepted
    QUICPay, ID, Rakuten Edy, Nanaco, WAON, Suica and PASMO
    コード決済
    楽天Pay・PayPay・D払い

    FAQs

    Accommodations and Pricing

    Is the hot water in the guest room bathroom supplied from the hot springs?
    The hot water in the bathroom of the seven Shippo Club rooms is supplied by the continuous flow from the hot spring source (diluted). In other rooms, hot water is boiled water.
    How much is the room charge?
    The minimum charge per person is 9,000 JPY but it varies depending on the season and the number of people staying in the room. For more informtion, please see the package details.
    Is there a cancellation fee?
    If you cancel your reservation 2?3 days in advance, or the day before the first day of your booking, you will be charged for 30% or 50 %, respectively, of your intended stay. If you cancel your reservation on the day of your intended arrival, you will be charged the full-price for the night.
    Do you provide a service for late check-out?
    Late check out until noon is available for an additional fee of 1,000 JPY per hour and room, subject to availability.
    Do you accept credit cards?
    We accept debit cards and the following credit cards: JCB, VISA, Master, AMEX, UC, DC, NICO, Diners Club and UnionPay. We also accept E-money payment option by QUICPay, ID, Rakuten Edy, Nanaco, WAON, Suica and PASMO.
    Do you have rooms with beds?
    Yes, mixed-style rooms of the Shippo Club are equipped with two beds. We have other rooms with beds on the mountain side only.
    Do you have rooms with a private outdoor bath?
    We have seven 'Shippo Club' rooms with a semi open-air bath fed by the continuous flow of thermal waters from the source.
    Do you have a private family bath?
    We are afraid we do not have one.
    Do you allow pets?
    We do not allow pets in Kansyokan. You may leave your car in our car park with a roof and leave your pets in your car.

    Food and drink

    Can I have local sake?
    We have an extensive line of local sake.
    Please give me an idea about the meals served.
    The content varies depending on the season, but we mainly serve dishes prepared with locally-produced food.
    Do you cater for special dietary requirements?
    Yes. Please advise us of any special dietary requirements at the time of booking and we will try our best to meet your needs.
    Is there a special menu available for children?
    We have several kinds of meals for children. Please contact us for details.
    Can I order extra dishes of the season or local specialities?
    We have several seasonal side orders available.
    Do you provide cakes for celebrations?
    Yes. We have a strawberry and cream sponge cake in three sizes: 12-cm for 2?4 people at 2,500 JPY (before tax); 15-cm for 4?6 people at 3,000 JPY (before tax); and 18-cm for 6?8 people at 3,500 JPY (before tax). We also have a chocolate cake in one size, 12-cm for 2?4 people at 2,600 JPY (before tax). Messages up to about 10 letters and any number of candles are also available. Please feel free to contact us.

    Bathrooms

    Can I drink the hot spring water?
    We do not provide any hot spring water drinking fountain, but Yusen Shrine right in front of our inn has one.
    Is the hot water supplied from the source?
    A continuous flow of natural thermal waters from the source feeds the baths in the large bathrooms and outdoor baths. Please note that thermal waters are diluted with well water in order to adjust water temperature.
    Do you have an outdoor bath?
    We have a small-scale outdoor bath facing a garden in both the men's and women's bathrooms.
    Do you have a private bath?
    We are afraid we do not have one.
    Are large bathrooms open 24 hours?
    Large bathrooms are open from 5:00 am until 1:00 am.
    *Bathrooms are closed from 1 am until 5 am to prevent accidents.
    *Please note that cleaning is done between 10:00 am and 1:00 pm.

    Other

    Do you provide transfer services?
    Let us know your arrival/departure time at JR Semi Onsen Station, and we will pick you up or drop you off. With prior booking by phone (at least 24 hours before your arrival), we will pick you up or drop you off at Shinjo Station (one service each per day, departing Shinjo Station at 2:30 pm / Kansyokan at 9:30 am). We can also arrange a transfer service depending on the departure area and number of guests. For further information, please contact us.
    Can I leave my luggage with the inn after check-out?
    Yes. We will keep your luggage at the front desk and give you a ticket stub.
    Do you provide a day-trip bathing service?
    We provide a day-trip bathing package for a minimum of two people and a lunch package for a minimum of four people. Please contact us for more details.
    Do you offer event spaces to hire?
    We provide spaces for various events such as social gatherings, Buddhist ceremonies and celebrations. Please contact us.
    Can I book a tee time or other sightseeing services with you?
    We can provide information, but we request guests do so on their own.
    Is there a convenience store near the Inn?
    There is one just a 5-minute drive from our Inn.
    Is wireless internet available at the Inn?
    We have free wireless internet access available in all guest rooms and in the lobby on the ground floor.

    Seasons

    When do cherry blossoms bloom?
    They usually bloom after 20 April until the beginning of May.
    When is the best season for sansai?
    It is from May until the end of June. You can forage for butterbur sprouts (fukinoto), fiddlehead ferns (kogomi), wood nettle (aiko), parasenecio (shidoke), angelica (taranome), acanthopanax sciadophylloides (koshiabura), Sasa kurilensis shoots (sasa takenoko), hosta mantana (urui), bracken (warabi), Elatostema (mizu), etc.
    Cherries
    Sato Nishiki cherries are available from the middle of June until the beginning of July.
    Fireflies
    You can see fireflies on muggy evenings from mid-July until mid-August.
    Autumn leaves
    The best time to see autumn leaves is usually after 20 October until the beginning of November.
    Snow
    The town is covered with snow from around the end of December until the beginning of March.